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Policies
Children Policy:
Booking Terms:
- These Booking Terms apply to the business named above(under the "Booking
with" section of the Booking Confirmation and the "Provider Information" in
the confirmation correspondence)our officers, employees and agents
("We"/"Us"/"Our") and the person or legal entity making the Booking or to
whom We supply services in respect of the Booking("You/Your").These Booking
Terms are governed by English law and apply to all Bookings except where We
agree in writing other terms. By making a Booking You are deemed to accept
these Booking Terms.
Bookings:
- Bookings are made and a contract between You and Us comes into effect
when We accept a reservation from You. We will accept a reservation when We
have confirmed Your reservation and received 50% non refundable deposit of
first nights stay with us. Full payment is due on arrival at "27".
- Bookings must be paid for using an acceptable and valid credit or debit
card.
Prices:
- All published rates include VAT where applicable(and local taxes)at the
current rate.
- Rates are per room per night. If you have selected supplements they will
be added to the total price of the Booking. Rates do not include other costs
you may choose to incur during your stay(unless otherwise stated).
- Rates quoted are correct only for the specific number of guests, nights
and dates shown. Should You change the number of guests, dates or room
nights, then the rates are subject to change.
Availability:
- In the rare case that due to unforeseen circumstances we cannot deliver
Your requested accommodation, you will be offered alternate accommodation.
Arrival and Departure:
- Check- in times are specified on your Booking Confirmation. Check-in
times outside those specified must be confirmed with Us prior to arrival.
The Check-out time is also specified on your Booking Confirmation.
Cancellations:
- If you cancel Your Booking within 72 hours of the scheduled Check-in
time we require the full balance of Your stay. If you cancel Your booking
more than 72 hours before arrival then 50% of the first nights accommodation
taken at Booking will not be refunded.
Conditions of Stay:
- We have some standard rules that are designed to ensure that we comply
with regulations relating to matters such as fire, health and safety and to
enhance the comfort and wellbeing of our guests. If you would like to check
our conditions of safety please contact us.
- We reserve the right to terminate Your Booking immediately without being
liable for any refund or compensation where You engage in unacceptable
behaviour that causes a disturbance or nuisance to other guests.
Liability:
- Other than for death or personal injury caused by Our negligence or
misrepresentation, our total liability to You is limited to the price of the
Booking and to the fullest extent permitted by law all warranties are
excluded and in no circumstances will We be responsible for any indirect or
special damages.
- We will not be liable for failure to perform to the extent that the
failure is caused by any factor beyond Our reasonable control. You are
responsible for any damage or loss caused to Us or Our property by Your act,
omission, default or neglect and You agree to indemnify Us and to pay Us on
demand the amount reasonably required to make good or remedy any such damage
or loss.
Accessibility information:
Support for the Mobility Impaired:
- Please note "27" does not have a lift.
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